Last week I attended a presentation on some research done by one of our instructors, Dr. Janet Reagan, on informal student course evaluations, specifically focusing on the website  RateMyProfessors . Those working within the BC college system may find the research particularly interesting as the data she used from RMP was pulled from 3 anonymous BC college’s, so it is very relevant for those of us working in this sector.

One of our College’s research analysts was in attendance – someone charged with doing our in house course survey, and remarked that there was a great deal of similarity and consistency with the informal information student’s posted on RMP and the results of Dr. Reagan’s study. I am not sure what the perception of sites like RMP is with our faculty, but I think it is easy to disregard the validity of the comments made on public spaces like this as places where students vent. Dr. Reagan’s research shows that these comments are valid and, surprising to some, equally weighted between positive and negative. Very useful and relevant phenomenological information can be found on sites like RMP and there is a great deal of congruency between what students perceive is effective teaching practice and what the research literature in this area suggests.

As part of the research, Dr. Regan has developed the ACCEPT Model of Student Discernment of Effective Teaching Characteristics which can be used as criteria to evaluate student perceptions of good teaching practice.

• Articulate: Teachers provide consistent, clear and distinctly accurate instruction to facilitate and direct the teaching and learning process.
• Competent: Teachers are qualified to instruct in adult education settings and exhibit skills expected of the teaching profession. They are organized and prepared for content delivery in an interactive style, and understand strategies to fairly and effectively assess learning.
• Content-Experts: Teachers are current, informative, reality-based content experts with substantive experience in their topic areas that may include their academic research background, or their career background, or their trades or industry background.
• Empowering: Teachers empower students in their learning to build self-confidence and assertiveness. Teachers challenge, motivate and encourage adult learners to think independently and critically.
• Perceptive: Teachers display a high level of authenticity and credibility including insight, intuition, and humour. Perceptive teachers care about the success of their students and are approachable.
• Trustworthy: Teachers are aware of their professional, ethical and moral obligations in relation to the trust relationship of teaching. Teachers are respectful in thought and reliable in action and have earned the students? confidence.

Dr. Reagan goes on to make 6 recommendations based on the results of the study.

1. Explore the use of informal online student evaluation of effective teaching characteristics, to promote credible and authentic teaching practice, aligned with self-regulated learning strategies that are both beneficial and desirable to adult learners.
2. Promote voluntary faculty development opportunities that demonstrates how humour and novelty may be used to enhance learning, as many anecdotal student comments relate to the positive effect on humour and novelty in the learning environment or, conversely, the negative effect when humour and novelty are absent.
3. Address power relations in the classroom that interfere with learning, as voiced through informal student evaluation of teaching effectiveness, and intervene when the quality of teaching is unacceptable to students and the teaching professions.
4. Build on the framework of the ACCPET model of Student Discernment of Effective Teaching Characteristics to develop informal adjunct to the institutional rating system. The interpretive analysis of this study revealed that students informal anecdotal comments align with empirical research on effective teaching characteristics and principles of adult learning.
5. Build on the framework of the ACCPET model of Student Discernment of Effective Teaching Characteristics to promote and integrate effective teaching characteristics. Also, with faculty agreement, conduct regular classroom research and improve teaching practice with ongoing in-service training, student and peer feedback
6. Improve the method of retrieving student evaluation of effective teaching characteristics by accessing informal and less traditional student communication, including data accessed from anonymous online faculty rating systems, while also acknowledging that students’ informal comments reflect credible commentary; even though possible abuses could limit validity in specific instances.

Dr. Reagan’s research was on RMP, but I suspect that similar results could be found monitoring any open social network and I believe this is a great opportunity for educators. Over the past year or so I have been monitoring keywords related to our institution on Twitter and it is always interesting when I see a student comment that I know is directly related to a class they are taking, or some kind of experience they are having with our institution. To me, the realtime web offers great potential for educators to provide immediate and timely feedback and intervention based on what our students are saying about the experiences they are having with our institution as they are having them. Many large companies are doing this kind of social media space monitoring with very positive results. Maybe it is time educators took a serious look at monitoring social networking sites as a regular part of their formative assessment strategy.

The full dissertation is available at DSpace at the University of Victoria.

• 6250 Commentshttp://clintlalonde.net/2010/03/02/bc-study-on-ratemyprofessors/BC+Study+on+RateMyProfessors2010-03-02+19%3A06%3A07Clint

I love it when I see teachers like English teacher Jenny Johns at work. Jenny has created a great English lesson using Ning where her students virtually become one of the characters in “To Kill a Mockingbird”.

I love this video for a couple of reasons. For one, digital literacy skills are seamlessly embedded into the assignment. This is not a lesson on how to use Ning, it is a lesson about the characters in “To Kill a Mockingbird”, yet it touches upon many issues young people face in a tech mediated landscape. The second reason I love this assignment is that it resonates with the students because it occurs in a space they are familiar with – a social network (note how the instructor has the students “friend” the other characters from the stories).

The video is from the PBS Frontline documentary digital nation.

• 6190 Commentshttp://clintlalonde.net/2010/02/07/to-kill-a-mockingbird-ning-style/To+Kill+a+Mockingbird+-+Ning+Style2010-02-08+01%3A24%3A08Clint

I have a project for 2010, and I’d love it if you came along. I’ve started a Flickr Group called 365Retro. The idea is to post one photo a day for the entire year. Now, 365 groups on Flickr are not new, but this one is a bit different. Instead of taking a photo with your camera, you have to scan a photo from your pre-digital photo collection.

The idea came to me while I was going through my old photo albums, which I have done periodically over the years. Every time I do I have this little voice inside me that says “I should really scan these”. But then real life took over and I never found the time.

This year, I am finding the time, mostly because my kids are starting to ask me more about my life, pre-kids. So, once a day I’ll be scanning and adding some old photos of my life pre-digital camera. I am really using this as an excuse to do what I have wanted to do for years – scan my old photos. And maybe share a few memories along the way.

One of the other reasons I am doing this is because in the past few months I have seen how a digital artifact, like a photo, can become a touchstone that connects people.

A group of radio announcers from CFGP radio enjoying a night out in Grande Prairie Alberta. From l to r: Peter Hall, Jeff Bolt, Paul Oulette, me, Daryl Olsen.

Last fall, a friend of mine named Peter Hall passed away. I had not seen Peter for 15 years, but had worked quite closely with him for many years early in my radio career.

I heard about his death via a post on Facebook from a mutual friend. I remembered I had some photos of Peter tucked away in my photo collection. So that night I went through the photos, scanned a few, and posted them on Facebook. Before I knew it, people I had not heard from for years who both Peter and I had worked with began to comment on the photos. I reconnected with numerous old friends I had lost track of (including one who now lives in the same city as I do and we have met f2f for lunch since), and many fun memories were shared, all spurred by these photos.

Over the past few years, thanks to social networks, I have meet a whole new circle of people. Thanks to a continual stream of tweets, status updates, blog posts and Flickr photos, I have a pretty good idea of who these people are today and what they are up to right now. But ask me about these people and their lives prior to around 2005 when I started actively connecting virtually with people, and I know squat. And I want to know. I like history and knowing what happened to people in their lives that brought them to the point they are at now.

So, if you have a scanner,  some old photos, and a Flickr account, come and connect with us in the 365Retro group. Fill in the pre-digital gaps in your life to give your friends and family a more complete picture of your life and history. These photos can be whatever you want to scan and share. If you can add some context or a story that fills in the details about the subject of the photo, all the better. Add some context and share your stories and your history with the group.

If you don’t have a Flickr account, you can set one up for free. Once you have your account, join the 365Retro Flickr group. Scan and post a photo a day to your Flickr account, and send the photo to the 365Retro Group

That’s it! You’ve participated. And don’t worry if 365 sounds daunting. Contribute what you can. Or, if you don’t want to contribute, you can pop by and laugh at the various mullets and facial hair combo’s I have spouted over the years.

• 5740 Commentshttp://clintlalonde.net/2010/01/09/365retro-my-2010-flickr-project-and-maybe-yours/365Retro%3A+My+2010+Flickr+project+%28and+maybe+yours%292010-01-09+23%3A21%3A16Clint

One of the (many) interesting cohort lunch conversations I took part in during my recent Masters residency revolved around how we would all maintain the sense of connectedness with each other once the two week face to face residency was over. For the next year, all our interactions will be virtual. More than a few people viewed this as a significant challenge and expressed the view that somehow a virtual relationship didn’t seem as “real” as face to face.

It’s a concern I’ve heard before. How can online relationships have the same level of depth as face to face? Well, in my experience, they are as rich and, in fact, often even richer than some face to face relationships. I’ve spent a fair bit of time in “virtual ” relationships, so much so that the line between virtual and real is nonexistent for me. Following friends online is an extension of my face to face relationship that adds richness and context to those face to face relationships, but in some cases, the online link I have to someone is the only link that connects us. Yes, I have friends that I have never met, and I still come across people who find the idea of having friends you have never met strange, especially when you begin to explain to them that most of the connections are via Twitter, Facebook and other “superficial” social network tools. How much can you know someone in 140 characters or via status updates? Well, quite a bit, actually.

The reality is that over time, this little trickle of information becomes an ocean. A Twitter update on its own is not much. But a thousand Twitter updates over a year? That’s 140,000 characters. A novel. Add in a Facebook status there, a blog post, a Flickr photo, a shared link in Delicious, a favorite YouTube video, a shared song on Blip.fm – it doesn’t take too long to form a pretty solid understanding of a person you have never “met”. All this information, in drips and drabs, comes together to form a whole and give me a sense of who the person is in a very real and tangible way.

It’s not like I live in the basement spending hours banging away on my computer chatting with complete strangers, but the reality is that I carry on many relationships with people I have never met that are just as rich and rewarding as my face to face relationships.

I guess what I am trying to stumble onto here is that this is not an either/or situation. One is not better than the other because in my world that “other” has all but disappeared. They are all just relationships.

A few days ago, I came across this blog post on Wes Fryer’s blog Moving at the Speed of Creativity with a great video that speaks to this question of real vs. virtual. It’s a 7 minute micro-doc put together by Dan Lovejoy, a graduate student in the Technical Communication and Rhetoric program at Texas Tech University.

• 4370 Commentshttp://clintlalonde.net/2009/08/14/what-is-real/What+is+real%3F2009-08-14+23%3A14%3A06Clint

I have been using Intense Debate as a comment system for a few months now on this blog and, after a few initial hiccups, have been happy with the system. I like the threaded comments and the ability to reply to comments via email without having to log in to my blog. And Intense Debate makes it easy for users to comment using video (which I have activated, but have yet to see an example of from readers).

But above all, I think comment systems do a better job in helping foster a sense of community in a blog. It makes it easier for me to keep track of repeat visitors and commentators, which helps me develop relationships with people who take the time and effort to post a comment.

To help with this last point, I have activated a couple of new Intense Debate options that might make it easier for people to leave comments.

You now have a number of options as to what “identity” you want to use when leaving a comment on the blog. You can do so anonymously as a guest, enter in a name & email address, sign in using an existing Intense Debate account or an OpenID account and now sign in using your Facebook or Twitter account.

What this means is that when you leave a comment using either Facebook or your Twitter account, the link back from your comment will go to either your public Facebook profile or your Twitter page. I am also hoping that it will make it easier for you to share content from the blog on either Facebook and Twitter, but at the moment I am still figuring out exactly how that part works. Still a work in progress…

• 4061 Commenthttp://clintlalonde.net/2009/07/04/ive-added-facebook-connect-and-twitter-login/I%27ve+added+Facebook+Connect+and+Twitter+login2009-07-04+18%3A06%3A23Clint